Virtual Patient Support.
Providing vital treatment and administration information, disease and product advice lines, as well as other support services, across a broad range of channels, to help patients get optimal information and care.
We provide a complete, end-to-end information solution, from insights gathering through review, design and validation, and on to full implementation. This enables us to deliver a range of state-of-the-art, technology-supported, remote services across Europe and beyond.
25+ years of delivering product and disease-specific information.
1,000+ programmes launched.
Experience in 30+ therapeutic areas.
Programme staffing scalability from 2-100.
Delivering exceptional European-wide, multi-language support.
Our services.
Building on more than 25 years of experience, we provide a complete, end-to-end information solution, from insights gathering through review, design and validation, and on to full implementation. This enables us to deliver a range of state-of-the-art, technology-supported, remote services across Europe and beyond.
- The required product and/or disease-specific patient and HCP helplines needed to support your brand.
- Digital solution support, including apps, patient monitoring technology and a range of patient devices.
- Appointment booking and logistics support through our concierge teams.

Meet our Virtual Patient Support specialists.

Kate Kelly
UK & Ireland General Manager

Ian Riches
Head of Patient Solutions, Europe

Elaine Neal
Head of Clinical Excellence & Operations, Patient Solutions, UK

Caroline McGlynn
Head of Clinical Solutions, UK
We understand that safety is your top priority.
Rated 'Very Good' by Scottish Care Inspectorate.

Rated 'Good' by Care Quality Commission.

